Privacy Policy
Privacy Policy
1. Introduction
STEPS Rehabilitation Foundation is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you use our website, make donations, or participate in our programs.
2. Information We Collect
We may collect the following types of personal information:
- Contact information: name, email address, phone number, postal address
- Donation details: payment information (processed securely via third-party providers), donation history
- Volunteer information: skills, availability, references, emergency contact details
- Website usage data: IP address, browser type, pages visited, cookies
3. How We Use Your Information
We use your personal data to:
- Process donations and provide receipts
- Communicate with you about our programs, events, and campaigns
- Manage volunteer activities and opportunities
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing (GDPR)
We process your data based on your consent, our legitimate interests (e.g., operating our charity), or legal obligations.
5. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
- Payment processors to complete donations
- Third-party service providers for website management and IT services
- Authorities, if required by law
6. Data Retention
We keep your personal data only as long as necessary for the purposes listed above or as required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your data
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Object to processing or request restriction
- Lodge a complaint with a supervisory authority
8. Cookies and Tracking
Our website uses cookies and similar technologies to improve user experience, analyse traffic, and remember preferences. You can manage cookie settings in your browser.
9. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or loss.
10. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from children.
11. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the revised date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
STEPS Rehabilitation Foundation
MelTarrant@stepsrehabilitationfoundation.org.uk
0114 258 7769
